- Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
Personal Identification Information: While using our website or engaging with our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This applies to all our service categories, including:
Website Design & Development: (Static, Dynamic, E-Commerce, PHP, WordPress, Mobile Apps).
Digital Marketing & SEO: (Google AdWords, Social Media Marketing, Facebook/Instagram/YouTube Marketing).
Ready to Use Software: (Lead Management, Quotation, School Management, Digital Business Cards).
Calling Solutions: (Auto Dialer, IVR, Voice Call, Call Recording).
Information collected includes but is not limited to:
Name and Business Name
Email address and Phone/Mobile number
Mailing address
Technical data for Free Site Analysis (URL, Traffic stats)
Log Files: Essar Digital Media News follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
Cookies and Web Beacons: Like any other website, Essar Digital Media News uses ‘cookies’ to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. This is used to optimize the user experience.
- How We Use Your Information
We use the collected information in various ways, including to:
Provide, operate, and maintain our website and IT services.
Analyze how you use our website to improve and expand our functionality.
Develop new products (Softwares, Calling Solutions, and Marketing tools).
Communicate with you for customer service, project updates, and promotional purposes.
Send you emails or SMS updates (with your consent).
Find and prevent fraud.
- Third-Party Services and Payments
Payment Gateways: For online payments, we utilize secure third-party payment gateways. Essar Digital Media News does not store your credit card or sensitive financial information on our servers. All transactions are processed through SSL-encrypted, PCI-DSS compliant partners.
Third-Party Tools: We may use third-party services (such as Google Analytics or social media plugins) to help us analyze our traffic. These third parties have their own privacy policies.
- Data Protection Rights (GDPR/CCPA/IT Act)
Depending on your location, you may have the right to access, rectify, or request erasure of your personal data. We process your data in accordance with the Indian Information Technology Act and other applicable data protection laws. - Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. - Children’s Information
Essar Digital media news does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think your child provided this information, contact us immediately for removal. - Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. - Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Email: support@edmnews.in / account@edmnews.in
“To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice”